Legal and policy information
Legal notice
This page summarizes the main public business and policy information made available before a purchase on Hourglass.
Last updated: May 13, 2026
Business identity and contact
Hourglass is operated by CMB Corporate LLC. Hourglass is a trading name used for one-time structured coaching support packs built first for fitness coaches.
Registered/legal address: 30 N Gould St Ste R, Sheridan, WY 82801, United States.
This is a registered/legal address, not a public claim of physical office operations.
Support, legal, and policy contact: [email protected].
What the site sells
Hourglass sells one-time structured coaching support packs built first for fitness coaches, with direct buyers and other authorized buyers still supported where appropriate.
Depending on the pack selected, delivery can include an assessment, training direction, educational non-clinical nutrition notes, a call used for alignment, and written pack materials.
Pack descriptions, local currency pricing when available, and the post-purchase flow are shown on the site before checkout.
Payment and fulfillment overview
Card payments are processed by Stripe on Stripe's hosted checkout page. The Stripe descriptor may appear as CMB Corporate LLC.
Hourglass does not directly collect or store full card numbers on its own site.
Funds received by the business are customer payments for one-time Hourglass service packs.
No subscriptions or recurring billing are created unless explicitly stated at checkout.
After successful payment, the order email receives the payment confirmation and the delivery instructions relevant to the purchased pack.
Where a pack includes a booking step, Hourglass sends the booking details after purchase and then delivers the written pack materials after the relevant step is completed.
Policy pages
The Terms, Privacy Policy, and Refund Policy provide the main rules that apply to purchases and use of the service.
Those pages should be read together with the pack description shown before checkout.
Important service notice
Hourglass provides non-clinical educational coaching support.
Hourglass does not provide money transmission, stored value, gambling, cannabis, adult entertainment, financial services, healthcare, diagnosis, treatment, therapy, telehealth, or emergency service.